FREQUENTLY ASKED QUESTIONS

Getting There

How do I get to The Hidden Valley Resort? Which airport do I land at?


There are generally 2 ways to get to The Hidden Valley Resort. By Air: The Hidden Valley Resort is served by the Diqing Shangri-la airport (DIG), a 20-minute car ride away. DIG is a domestic airport with direct flights from the regional hubs of Kunming (KMG), Chengdu (CTU) and Chongqing (CKG). There are also indirect flights from the major cities like Shanghai, Beijing and Guangzhou that will stop over at one of these airports while enroute to Shangri-la. If you are arriving from an international location, you will need to fly into one of the cities listed above, then catch the domestic flight to Shangri-la County. By Land: Guests may choose to start their trip from a lower elevation to get acclimatised to the altitude. The most popular first destination is Lijiang, which is a 2½ hour drive from Shangri-la city. Lijiang is an ancient centre of trade and culture. While spending a day or two in Lijiang, travellers can take in the sights and sounds of the old Shangri-la town, the Jade Dragon Snow Mountain, and the magnificent outdoor singing and dancing performance "Impression Lijiang". On the drive to The Hidden Valley Resort, you get to witness the historical first bend in the Yangtze River, and the roaring waters of the Leaping Tiger Gorge. If you are coming from Lijiang, we are happy to help arrange your transportation to The Hidden Valley Resort. A one-way trip starts at about RMB 800 (rates vary depending on number of passengers and type of vehicle).




What airlines are served by Diqing Shangri-la Airport? How far is the resort from the airport?


Airlines served by Diqing Shangri-la Airport: 1. China Eastern Airlines | http://www.ceair.com/ 2. China Southern Airlines | http://www.flychinasouthern.com/ 3. Chongqing Airlines | http://www.flycq.com/ 4. Lucky Air | http://www.luckyair.net/ The Hidden Valley Resort is just 20 minutes from the airport.




Where is Diqing Shangri-la?


Shangri-la is located in Yunnan, China, bordered by Tibet, Sichuan, Guizhou and Myanmar. Shangri-la was formerly called Zhongdian, but it was renamed in 2001, after the Tibetan utopia in James Hiltons’ novel, Lost Horizon.





Preparing For The Trip

What measures should I take to prepare for the high altitude?


The Resort sits at about 3,160 metres above sea level. Due to the lower air pressure at higher altitudes, some people may experience symptoms of altitude sickness. You can choose to visit a doctor and get the appropriate prescription.




Do I need a China visa?


Residence of certain countries require visas to enter China. Please click here for more details on China visa.





About The Resort

When is a good time to visit?


Shangri-la is a multi-faceted destination, what travellers experience in one season is delightfully different than what they experience the next. With so much to offer, our adventure concierge team will recommend activities that best captures the essence of each season and out resident chef will pamper you with meals that celebrate seasonal flavours, using fresh produce from our very own organic farm or from around Shangri-la. In Spring and Fall, the weather is pleasantly chilly; the air is fresh and skies are clear. You'll enjoy deep blue skies with puffy white clouds. At night, the sky is so clear that you can see stars and constellations. In spring, the valley will be covered in yellow and magenta flowers. In fall, the orange and gold colours of the leaves paint the landscape in deep and soft tones. The Summer months (late June to late August) are the warmest, ranging from 27 to 31 degrees (C) during the day. As for Winter, it is filled with beautiful blue skies, and the temperatures are generally colder, especially in the mornings and evenings. Simply email us at reservations@thehiddenvalleyresort.com and our Adventure Concierge will work with you to customise your itinerary and recommend seasonal activities.




The Resort offers full board lodging. What does it include?


Our full board rates (USD) are seasonal. To get a quote or make an enquiry, please email us at reservations@thehiddenvalleyresort.com The Hidden Valley Resort only offers full-board lodging and this includes: a. Accommodation b. Three full meals (breakfast, lunch, dinner) exclusively prepared by our chefs c. Guided activities d. Local transportation (including Diqing Shangri-la Airport transfers) Check in time is 1 p.m., (excludes lunch, includes dinner). Check out time is 11 a.m., (includes breakfast, excludes lunch).




Do you offer child rates?


Yes, The Hidden Valley Resort offers family-friendly rates. Children below six -- complimentary when sharing room with paying adult Children aged 6-12 pay 50% of rate when sharing room with paying adult. Limited number of rollaway beds @USD20 per night is available.




How do I book my stay?


Contact us to book your stay or to make any enquiries.




Is Wi-Fi available at the resort?


Complimentary Wi-Fi is available in the resort, including the rooms.




What amenities does the resort provide?


  • Central heating
  • Heated mattress
  • Heated bathroom
  • Fireplace (Selected Rooms)
  • Hair Dryer
  • Bathrobes
  • Slippers
  • Heater
  • Safe
  • Coffee/tea
  • Complimentary Wi-Fi
The Resort provide hiking poles for those who wish to go hiking, as well as raincoats, umbrellas, and oxygen cans. 
Conserve to Preserve The Resort is mindful of our impact on the environment and the local culture in which we are a part of.  Please note that while  we do provide liquid hand soap, shower gel, shampoo and conditioner, we believe that disposable toiletries like  toothbrushes, shavers, and shower caps are counter to the conservation of the environment and resources. In light of that, you may wish to pack your own toiletries; however, they are available on request at the resort by contacting our GM. 





The Hidden Valley Resort

Bisong Village, Jiantan Town, Shangri-la City,

Diqing  Prefecture, Yunnan Province 674400 China

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Contact Us

To ensure a cultural and adventure-rich experience in Shangri-la for our guests, The Hidden Valley Resort provides full board lodging, which includes accommodation, farm-to-table meals, guided activities in Shangri-la, airport transfers from Diqing Shangri-la airport.
Our full board rates are seasonal. To get a quote or make an enquiry, please email us here:

Copyright 2019, The Hidden Valley Resort. All Rights Reserved.